‘We never rank search results to manipulate political sentiment’: Google responds to Trump’s claim that the company is ‘suppressing the voices of conservatives and hiding information’

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Sundar Pichai
Google CEO Sundar Pichai.
Getty


After President Trump accused Google of “silencing the voices of conservatives and hiding information and news that is good” in a series of tweets Tuesday morning, Google has issued a statement in response denying the accusations.

“Search is not used to set a political agenda, and we don’t bias our results toward any political ideology,” Google said in a statement sent to Business Insider.

Trump, appearing to reference an unscientific study from a conservative opinion blog, claimed that 96% of search results about him are “from National Left-Wing media,” calling it a “very serious situation” that “will be addressed.”

Here’s Trump’s tweet in full:

“Google search results for ‘Trump News’ shows only the viewing/reporting of Fake New Media. In other words, they have it RIGGED, for me & others, so that almost all stories & news is BAD. Fake CNN is prominent. Republican/Conservative & Fair Media is shut out. Illegal? 96% of results on ‘Trump News’ are from National Left-Wing Media, very dangerous. Google & others are suppressing voices of Conservatives and hiding information and news that is good. They are controlling what we can & cannot see. This is a very serious situation-will be addressed!”

The figure of 96% appeared to come from PJMedia, a conservative opinion blog that conducted an unscientific study that concluded that the majority of Trump-related search results are from what PJMedia considers left-wing publications.

Here is Google’s full statement:

“When users type queries into the Google Search bar, our goal is to make sure they receive the most relevant answers in a matter of seconds. Search is not used to set a political agenda and we don’t bias our results toward any political ideology. Every year, we issue hundreds of improvements to our algorithms to ensure they surface high-quality content in response to users’ queries. We continually work to improve Google Search and we never rank search results to manipulate political sentiment.”

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